Welcome to Your Digital Path to Success

Business Acumen – Customer Service/Loyalty

27 Apr
2009

How many times have you left a store because the customer service was crummy? How many times were you furious when the cashier ignored you or brought you the wrong order… again… and again? How many times were you denied a refund from a business or store?

These are the things that make you not want to come back, right?

So don’t treat YOUR customers that way!

You must treat your customers with respect and show them appreciation.

There was a review written on a marketing expert that claimed to be making over a million dollars and yet he refuses to refund $97 to his unsatisfied customers. How shallow can he be? A millionaire clinging on to a $97 refund?

By respecting your customers and showing them your appreciation they will become loyal customers who will purchase from you again and again. Send them free gifts from time to time and you will have the customer for life.

Wouldn’t you rather have a friend than a stranger to help you in your needs? Befriend them and they will be your support. Betray them and they shall be your worst nemesis.

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Your Take Away:
1) “Treat others as you would want to be treated.”
2) “It is better to have a friend than an enemy.”


This article was written by Kevin Lam from rankaboveothers.com – Texas SEO is a Dallas-based web marketing and consulting company. We can help you improve your on-site and off-site optimization so that your website not only looks good to visitors but rank well for the keywords you need. Let us increase your business by first giving you a free analysis.

Kevin Lam
author

Kevin Lam is a self-taught internet marketer, web developer and traffic conversion expert that started since he was 17 in 2000. Even throughout his 5 years in the Navy, Kevin continued to hone his skills. Kevin now owns multiple digital companies including a Strategic, Digital Marketing Firm, a Sales Funnel Concierge Service, General Support Company and other digital products.

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