Business Acumen – Customer Service/Loyalty

How many times have you left a store because the customer service was crummy? How many times were you furious when the cashier ignored you or brought you the wrong order… again… and again? How many times were you denied a refund from a business or store?

These are the things that make you not want to come back, right?

So don’t treat YOUR customers that way!

You must treat your customers with respect and show them appreciation.

There was a review written on a marketing expert that claimed to be making over a million dollars and yet he refuses to refund $97 to his unsatisfied customers. How shallow can he be? A millionaire clinging on to a $97 refund?

By respecting your customers and showing them your appreciation they will become loyal customers who will purchase from you again and again. Send them free gifts from time to time and you will have the customer for life.

Wouldn’t you rather have a friend than a stranger to help you in your needs? Befriend them and they will be your support. Betray them and they shall be your worst nemesis.

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Your Take Away:
1) “Treat others as you would want to be treated.”
2) “It is better to have a friend than an enemy.”

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This article was written by Kevin Lam from rankaboveothers.com – Texas SEO is a Dallas-based web marketing and consulting company. We can help you improve your on-site and off-site optimization so that your website not only looks good to visitors but rank well for the keywords you need. Let us increase your business by first giving you a free analysis.

How Search Referrals Can Give You Content Ideas and SEO

Today’s tip has something to do with our tip on increasing your search ranking by exploring your current positions and search referrals and then interlinking potentially powerful pages.

Keep an eye on keywords people are using to get to your site. A lot of times, they’re keywords you probably didn’t think of even targeting. When we check that list for our clients, we might find that there are some visits for a keyword that is not on the first page on Google (for example page 3 or 4).

What we do next, if the competition for that keyword is not that high, is to create a new entry at our client’s blog based on that keyword, so that it could rank higher. When the keyword is a bit competitive, we try to tweak some things inside the post, and we also improve their internal linking.

In both cases, we have managed to achieve even two listings on page 1, and obviously got a lot more traffic to our client’s website by doing this.

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This article was written by Dallas’ rankaboveothers.com – Texas SEO is a Dallas-based web marketing and consulting company. We can help you improve your on-site and off-site optimization so that your website not only looks good to visitors but rank well for the keywords you need. Let us increase your business by first giving you a free analysis.